Testimonials

Amy M. Client since 2011

We love working with CDC! The entire team is friendly and always ready to help with whatever we need. The variety of products helps to keep our office running smoothly and our employees satisfied. CDC has set a high bar for quality and customer satisfaction in the coffee and pantry services industry. I highly recommend giving them a try—you won't be disappointed!

Shanette S. Client since 2023

Coffee Distribution Co. is an exceptional vendor. Our Customer Service Manager is very knowledgeable, reliable, and always willing to help with adding or removing items from our orders. She goes above and beyond for our company, thank you for your honesty, dedication, professionalism, and willingness to provide exceptional service.

Christina P. Client since 2023

Ordering coffee and other snacks through this site, with the help of our account manager, has been an absolute game-changer! Her expertise and the site’s intuitive interface make it incredibly easy to browse and select from a wide range of options. From premium blends to everyday favorites, there’s something for everyone. Delivery is fast and reliable, and the quality of the items is consistently excellent. Highly recommend this for anyone looking for convenience, top-notch products, and outstanding service!

Thomas C. Client since 2021

- Turnaround time on service calls and response email from Account Manager. - 5

- Orders delivered timely and complete or if missing properly communicated- 4

- Polite, courteous, and informative service team especially Account Manager- 5

- Keeping client current on new equipment, coffee flavor profiles, women, and minority-owned options- 5

- Overall Account Manager working closely with clients for quick resolution even outside of the NY metro market including our CT location- 5

- Effective communication with our local team as it pertains to billing and problem-solving

- Account Manager even when busy will be available to help clients with any questions, concerns, or problem-solving- 5

- Client is very comfortable with his operations being effectively managed bythe Account Manager on day-to-day basis -5

- CDC is a professional, well structured, and formulated company that helps the client create the best customer experience possible for it’s employees.

Cesar V. Client since 2019

I am happy to say we have been a client of CDC for several years and this is a result of the following:

- Amazing dashboards with customized favorite lists

- Great relationships with our CDC Rep and the technicians that service our office.

- CDC service goes above and beyond when their clients are having trouble with choosing the right products such as coffee brands, snack brands and the right machines for our office.

- Their turn around time for service calls is top notch and we never have to wait more than 48 hours for service calls.

- When important items are out of stock our CDC rep goes above and beyond to accommodate and lets me know any ETA's or other options if there are inventory issues.

We are very happy with our relationship with CDC and we hope to develop a long lasting relationship in the coming years. You rock CDC!

Jessica P. Client since 2019

CDC offers a great variety of options for all of our employee preferences as well as our budget. We especially like the seasonal items that can be mixed in throughout the year
along with our essentials. The service from our Customer Experience Manager is also top notch with amazing response times.

JoAnn H. Client since 2022

We have been using CDC for our coffee, water and snack needs and they have exceeded all our expectations! The coffee quality is outstanding, their service is reliable, with timely deliveries and an easy ordering process. The staff is friendly, professional, and always ready to accommodate special requests. Our CDC representative is professional, kind and knowledgeable. We appreciate her efficient manner and exceptional customer service.

Hayley S. Client since 2023

Working with CDC is nothing but an absolute pleasure. We work closely with our account manager who goes above and beyond for us to ensure no detail is left out. She’s quick to answer any question and resolve any concern. Highly recommend working with them and having her as your account rep.

Jonathan A Client since 2024

Partnering with CDC Coffee has been one of the best decisions we’ve made. Extraordinary service across the board from our customer experience manager to our delivery driver has helped us expand our offerings at our site while driving operational excellence. I would recommend the CDC team to any organization looking to implement or improve a top-of-the-line pantry program.

Jonathan G. Client since 2024

Partnering with Coffee Distributor Co. to introduce our new food & beverage program at our New York office has been an exceptional experience. Thanks to their support, we’ve been able to offer a wider variety of snacks, drinks, and cold brew options, elevating the overall experience for our team.

The transformation has been incredible—not only in the expanded selection but also in the seamless service provided by their attendants. This has significantly reduced the operational burden on our team, allowing us to focus on other priorities while still maintaining a high-quality program for our staff.

We’re thrilled with the positive impact this partnership has made and highly recommend Coffee Distributor Co. for its professionalism, reliability, and outstanding offerings. They’ve truly helped us redefine what a workplace food & beverage program can be!

Zach D. Client since 2022

Our account manager and team are always on top of our locations and always hit our deadlines for new launched and maintenance projects.

Thanks for always improving our member experience.